Effective from: June 4, 2026
Data we process
We process account, contact, profile, appointment, payment, preference, and technical data required to operate and protect the platform.
Professionals or businesses may record additional information related to service delivery, when applicable.
Purposes
We use data to authenticate users, provide the service, manage appointments and payments, provide support, prevent fraud, and comply with legal obligations.
We only send promotions through channels the person has expressly enabled.
Consent and records
We record the accepted version, date, source, and selected preferences to preserve evidence of each decision.
Optional preferences can be changed at any time from My profile without affecting basic platform use.
Retention and access
We retain data for the time needed to provide the service, respond to claims, and comply with applicable obligations.
Access is limited to people and providers who need it to perform their duties.
Rights and contact
Data subjects may request access, updating, correction, or deletion of their data, subject to applicable retention obligations.
Privacy requests can be sent through the contact channels provided by the platform.